ADDRESS

Vigilant Proactive Limited
6 Brooklyn House
Bessemer Road
Welwyn Garden City AL7 1WH
United Kingdom

CONTACT US

Privacy Policy:

At Vigilant Proactive Limited ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.vigilantpro.co.uk (the “Site”).

1. Information We Collect
We may collect the following categories of information:
1.1. Information You Provide to Us
• Personal Information: Name, email address, phone number, postal address, or other similar information you provide through contact forms or account registration.
• Communication Data: Messages, enquiries, or other content you submit via our website.
1.2. Information Collected Automatically
When you visit our Site, we may automatically collect certain information through cookies, web beacons, and other tracking technologies, including:
• Technical Data: IP address, browser type, operating system, and device information.
• Usage Data: Pages visited, time spent on the Site, and referring URLs.

2. How We Use Your Information
We use your information for the following purposes:
• To provide, operate, and maintain the Site.
• To respond to your enquiries, requests, or customer support needs.
• To personalise your experience and analyse how you use the Site.
• To send administrative information, including updates to our terms, policies, or services.
• To comply with legal obligations and protect the security or integrity of our Site.

3. Sharing Your Information
We do not sell your personal data. However, we may share your information with trusted third parties, including:
• Service Providers: Partners who provide IT services, analytics, or other essential functions on our behalf.
• Legal Obligations: Authorities or other third parties if required by law or to protect legal rights.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You may control or disable cookies through your browser settings.
4.1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help us improve the functionality, performance, and user experience of our Site by enabling certain features and analysing usage patterns.
4.2. Types of Cookies We Use
We use the following categories of cookies on our Site:
• Essential Cookies: These cookies are necessary for the Site to function properly and cannot be switched off. They enable basic functions like page navigation and access to secure areas.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our Site, such as which pages are most visited. The data is aggregated and anonymised, helping us improve the Site's performance.
• Functional Cookies: These cookies remember your preferences (e.g., language or region) and enhance your experience by personalising content.
• Targeting and Advertising Cookies: These cookies track your browsing habits to deliver relevant advertisements. They may be set by us or third-party advertising networks.
4.3. Cookies We Use

4.4. Managing Cookies
You can manage or disable cookies through your browser settings. Most browsers allow you to:
• View cookies stored on your device.
• Block cookies from specific websites.
• Delete all cookies when you close your browser.
Please note that disabling certain cookies may affect the functionality of the Site.
4.5. Third-Party Cookies
We may use third-party services, such as Google Analytics, that set their own cookies to collect information about your interaction with our Site. These third parties have their own privacy policies governing their use of cookies.
4.6. Consent to Use of Cookies
By continuing to use our Site, you consent to our use of cookies in accordance with this Cookies Policy. You can withdraw your consent at any time by adjusting your browser settings or using the cookie management tool on our Site, if available.

5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights
You have the following rights regarding your personal data:
• Access and Correction: Request access to your data or correct inaccurate information.
• Erasure: Request the deletion of your personal data where applicable.
• Objection: Object to the processing of your data in certain circumstances.
• Data Portability: Request a copy of your data in a structured, commonly used format.
To exercise these rights, please contact us at dpo@vigilantpro.co.uk

7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Data Security
We implement appropriate technical and organisational measures to safeguard your data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our Site.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Vigilant Proactive Limited
6 Brooklyn House
Bessemer Road
Welwyn Garden City AL7 1WH
United Kingdom
Email: dpo@vigilantpro.co.uk